YOUR MONEY
Know what’s paid
and what’s overdue.
Collected rent, upcoming payments, expenses and operating income. Everything you need to know how a property is really performing.
Open the owner viewFor developers
Hand over the keys.Keep owners informed.
Protect the customer experience after handover. Your AI team handles routine resident questions and repair coordination, so your aftercare team can focus on resolving defects.
Give each issue a record, a responsible contractor and a visible status.
THE UNITS VIEWSample portfolio · Screens show demonstration data.
Management-company register
Tenancy contract records
Service-charge status
Open property data
Premise records
Public-record and open-data services. Gestia is not a partner of, or endorsed by, these bodies. How the checks work
The handover is done.
The questions keep coming.
Owners want to settle in. Your aftercare team is answering access questions while trying to get outstanding defects resolved.
- MOVE-IN
Who do I contact?
Access, parking, AC problems. Routine questions reach the sales and project teams because residents don’t know where to go.
- DEFECT FOLLOW-UP
I reported this. Is anyone fixing it?
The issue is in a message thread. The contractor needs details. The owner asks again because there’s no clear update.
- MANAGEMENT TRANSFER
What’s still outstanding?
The appointed manager needs the issue history and contractor status. Without them, residents have to explain the same problem again.
From the first question
to the next action.
Apply the maintenance workflow in the demo to your handover process. Confirm the setup and responsibilities before launch.
Identify the units, resident contacts, building rules and contractors. Agree who reviews urgent issues and developer decisions.
Share the Gestia Telegram chat link with onboarded residents. AI answers routine questions from the information you provide.
Capture the reported problem, photos and availability. Follow contractor assignments and ticket status in the operations view.
Use the ticket and conversation history with your appointed manager. Agree access and responsibility for open work as part of the handover.
Prepare the building information.
YOUR AI AFTERCARE SUPPORT TEAM
Give residents an answer.
Give aftercare a clear queue.
Gestia answers routine building questions and logs reported issues with photos and conversation history. Your aftercare team can see the status and coordinate the next step with contractors.
See the maintenance demoSee the work
and the numbers.
Rent, repairs, tenants and records in the same dashboard your AI team works from.
Know what’s paid
YOUR OPERATIONS
Know who’s handling
each repair.
See the conversation, follow the repair and know who’s on it. A live view of the work Gestia is doing, with decisions brought straight to you.
Open the operations viewYOUR PORTFOLIO
Find the unit,
tenant and lease.
Units, tenants, leases and documents, connected in one place. Keep the important dates close and the paperwork under control.
Open the units viewPublic-record checks and clear controls.
Gestia checks management-company and broker records through Dubai Land Department’s public lookups, and keeps Ejari, Mollak and DEWA records against each unit. You decide what your AI can see and change.
See the checks in GestiaPublic-record lookups, not a government partnership or endorsement. Ejari registration and the licensed DLD API Gateway integration are not live.
PLAN AFTERCARE CAPACITY
Size the questions
before handover.
Estimate the routine support workload for the first 90 days. Use your own project data to validate the assumptions.
YOUR BASELINEILLUSTRATIVE SCENARIO
- Example questions in 90 days
- 2,700
- Assumed time per question
- 10 min
- Routine support workload
- 450 hrs
How this illustration works
Example inputs: 3 questions per unit per month for 3 months, taking 10 minutes each. Workload = units × 9 × 10 ÷ 60 hours. These are planning assumptions, not measured volumes or time savings. Defect inspection and rectification work are additional.
Support the handover.
Keep accountability clear.
AI handles routine support. Your appointed teams remain responsible for decisions and physical work.
Your aftercare team stays involved.
Use the record to review issues and direct the next action. Gestia supports coordination; it does not inspect or certify repairs.
Work with your appointed manager.
Agree who handles resident queries, defects and maintenance before handing over operations.
Agree the commercial setup.
Confirm the scope, pricing and who operates Gestia after handover. There is no assumed transfer into service charges.
Demo workflows. Telegram is supported today; WhatsApp is planned. Contractor timing depends on availability.
A FEW THINGS, CLEARED UP
Straight
answers.
Is this a snagging inspection service?
No. Gestia logs reported issues and supports maintenance coordination. Your inspectors and contractors assess defects, carry out repairs and confirm the work.
Can it work with our aftercare and facilities teams?
The demo shows issue intake, contractor coordination and an operations queue. Before rollout, confirm how those steps fit your aftercare process and who handles each escalation.
Does handover end our defect obligations?
No. Using Gestia or transferring day-to-day operations does not change the developer’s contractual or legal responsibilities.
What is available in the demo?
Telegram tenant support, maintenance tickets, contractor coordination and operations visibility. A dedicated developer handover portal is not shown; the demo uses a sample rental portfolio.
Not quite you?
Gestia is set up for three kinds of property owner. Choose the one closest to your work.
For management companies
Grow the portfolio without burying your team in maintenance calls. AI takes the tenant replies, contractor bookings and status updates.
Explore Gestia for managersFor property owners
Own in Dubai, live anywhere. See rent, costs and open issues without chasing an update, and keep the decisions that matter.
Explore Gestia for owners